FTC sues Live Nation and Ticketmaster: what it means for fans, artists, and venues

The Facts about the FTC's lawsuit against Ticketmaster and Live Nation:

• On September 18, 2025, the FTC, joined by seven state attorneys general, filed suit against Live Nation Entertainment and Ticketmaster in U.S. District Court for the Central District of California.

• The complaint alleges bait-and-switch pricing, deceptive fee disclosures, and coordination with ticket brokers (including use of a company tool called TradeDesk) that lets brokers bypass ticket limits and resell at higher prices—violating the FTC Act and the BOTS Act.

• The FTC cites fees as high as 44%, $16.4B in mandatory fees from 2019–2024, and $82.6B in consumer spending on Ticketmaster during that period.

• The agency seeks civil penalties, monetary relief for consumers, and court orders to stop the challenged practices.

• This is separate from the DOJ’s 2024 antitrust case that targets Live Nation–Ticketmaster’s alleged monopoly power (which could lead to structural remedies).

What the FTC says Ticketmaster and Live Nation did

• Deceptive pricing (“bait-and-switch”). Advertising a lower ticket price, then revealing mandatory fees late in checkout; fees can reach up to 44% of the ticket price.

• Broker coordination and “triple-dipping.” Allowing brokers to evade ticket limits (e.g., thousands of accounts and proxy IPs), then profiting on the resale of those broker-acquired tickets via Ticketmaster’s secondary marketplace—collecting fees from the initial sale, the resale listing, and the fan who buys the resale.

• Internal knowledge and tools. The complaint cites internal communications and Ticketmaster’s TradeDesk software—used by high-volume brokers—that make it easier to aggregate and resell inventory obtained in excess of posted limits.

• Scale and impact. The FTC points to $82.6B in Ticketmaster purchases (2019–2024) and $16.4B in mandatory fees over the same period, arguing that the conduct inflated prices and reduced access for fans.

Legal hooks: The FTC alleges violations of the FTC Act (deceptive practices) and the BOTS Act (which prohibits unfair ticket-purchasing methods and certain resale practices). Requested remedies include civil penalties, consumer redress, and injunctive relief to force changes in pricing and ticket-limit enforcement.

Who joined the FTC? Virginia, Utah, Florida, Tennessee, Nebraska, Illinois, and Colorado signed on to the case.

How this differs from the DOJ’s 2024 antitrust case

• FTC (2025): Focuses on consumer deception and resale practices (pricing transparency, broker coordination, BOTS Act). Primary remedies: penalties, refunds, and behavioral fixes.

• DOJ (2024): Targets alleged monopolization and exclusionary conduct across the live-events ecosystem. Remedies could include structural changes (up to and including a breakup). A judge denied Live Nation’s motion to dismiss in March 2025, and more states later joined the case.

Together, the actions aim at both sides of the problem: market power (DOJ) and deceptive sales tactics (FTC).

What this could mean for fans (and for classic-rock tours)

• Clearer pricing from the first click. Expect regulators to push for full fee disclosure upfront, curbing the “sticker shock” at checkout.

• Stricter enforcement of ticket limits. If the court orders stronger identity and anti-bot controls, brokers may find it harder to hoard premium seats for major classic-rock tours.

• Less platform “double/-triple dipping.” Injunctive relief could limit fee stacking across initial sales and resales, improving affordability and access.

• Potential ripple effects across venues. Independent venues and promoters have pressed for guardrails on speculative tickets and deceptive resale—this suit may accelerate industry-wide standards.

Key numbers and facts at a glance

• Filed: Sept 18, 2025 (C.D. Cal.)

• Joining States: VA, UT, FL, TN, NE, IL, CO

• Fees: Up to 44%; $16.4B in mandatory fees (2019–2024)

• Volume: $82.6B spent on Ticketmaster (2019–2024)

• Alleged conduct: Deceptive fee disclosure; broker coordination; BOTS Act violations; use of TradeDesk by brokers

• Relief sought: Civil penalties, consumer redress, injunctive relief

• Parallel case: DOJ antitrust suit (filed May 23, 2024) continues separately

Industry reaction (so far)

• Independent venues: The National Independent Venue Association welcomed the action and called for bans on speculative tickets, stricter rules on deceptive resale sites, and caps on resale prices and fees.

• Company response: Some outlets reported no immediate response from Live Nation to requests for comment as coverage broke.

Timeline

• 2009: Live Nation and Ticketmaster merge.

• 2022: Taylor Swift “Eras Tour” ticketing meltdown fuels scrutiny.

• May 23, 2024: DOJ and a broad coalition of states sue Live Nation-Ticketmaster for monopolization.

• Aug 19, 2024: Ten additional states join the DOJ case.

• Mar 21, 2025: Court denies Live Nation’s motion to dismiss the DOJ case.

• Sept 18, 2025: FTC and seven states sue Live Nation-Ticketmaster over deceptive practices and broker coordination.

FAQs

Is this the breakup case?
Not directly. The FTC case targets deception and resale practices (fees, limits, bots, broker coordination). The DOJ case targets alleged monopolization; that’s the track where structural remedies (including a breakup) could be on the table.

Will this change fees right away?
Not immediately. The court must first consider the FTC’s request for penalties and injunctive relief. If granted, you should see clearer upfront pricing and tighter enforcement of limits.

What is the BOTS Act?
A federal law aimed at stopping the use of bots and other unfair methods to scoop up tickets and evade limits—exactly the kind of conduct the FTC says flourished on Ticketmaster’s platforms.

What should I do as a buyer, right now?

• Compare primary vs. face value before purchasing.

• Watch for all-in price toggles and screenshots of fees.

• Be wary of speculative listings (sellers offering tickets they don’t actually possess).

• Favor official channels or reputable resellers with clear refund policies.